Why Choose Us | Riverlands Dental
It is important for you to know what sets us apart and if we are right for your needs. Here is our Philosophy for Remarkable Care that we promise to deliver to you.
Riverlands Dental’s Philosophy of Care is all about creating a Happy and REMARKABLE experience for You – Our patients and the Community. It talks about who we are, what we do and where we want to be.
We follow the golden rule…
“Do unto others, as you would others do unto you” -This means I wouldn’t recommend treatment which I wouldn’t be comfortable having on myself or my family.
Remarkable Value to Our Patients
We don’t believe in churning numbers – Quality is more important than Quality for us.
We love what we do and It’s just not a Job for us.
Scared or Afraid of the dentist? You are not alone. Many people are scared or have had a bad experience at the dentist in past.
You may be thinking like many of our patients that it’s been an embarrassingly long time since you have been to a dentist and your teeth are not in brilliant shape, and you fear their judgement. We get you and understand you want more than just a patient and friendly dental team. If you are looking for a Non-Judgemental attitude then you have come to the right place.
Having said that, We understand you want to be in control and you have a right to know all the options looking at the advantages and disadvantages in detail. Of course, the cost is an important factor too. So as stated at the outset, we are not the cheapest dentist, nor are we the most expensive. We do provide options that allow you to spread the payments for major dental work via our patient financing partners.
You can also claim your Private health fund rebate on spot after the treatment. So how does it work? Payment will be processed immediately so you only pay just the gap. Easy peasy
We have a clear focus on health, which means controlling disease and rebuilding function. We aim to educate, coach to get you to a point where you are aware and then empowered to look after your teeth.Good thing is that Preventive care may also reduce the need for costly, emergency treatment later.
We undertake training to maintain and develop skills to provide you with a high standard of care. Part of that is developing ways to make our way of practice accredited. We have thus undertaken Practice Accreditation and are one of the first practices in the Hawkesbury-Nepean areas to do so
RiverlandsDental has achieved Re-accreditation status against the National Safety & Quality in Health Service(NSQHS) standards for Dental practice accreditation.
So what is Accreditation?
It is an internationally recognised evaluation process endorsed by Australian Dental Association.The attainment of these standards means a dental practice has proven to be of the highest calibre in delivering quality patient care within Australia.
When choosing an Accredited practice you can expect a reduction in clinical and general risks, as well as be confident in knowing that all staff are educated and engaged in the implementation & improvement of dental processes within the practice.
Remarkable Value to The Community
As a business, our driving philosophy has been about growing by giving back to the less fortunate in the community.
We pride ourselves in extending this vision to schools through dental education, nursing homes by serving the elderly and volunteer work with developing countries and free Dental health day at our Clinic.
In 2016, we joined hands with Nationaldentalfoundation to hold a dental rescue day for residents from ONE80TC. This A total of 16 Patients were seen free of charge. The aim of this day was to provide disadvantaged patients with dental care to youngsters who were rebuilding their lives after a struggle with drug abuse. As an integral part of what we stand as a business, we continue to provide care to less fortunate in the community.
Remarkable Value to Our People
We love our Dental team too. Our friendly and experienced team differentiates us. Your care is only possible with the dedication and motivation of our wonderful Dental team and we believe in keeping them happy to extend best smiles to you in return.
Our philosophy of care extends to training our staff and looking after their needs too. The greatest testament is some of our staff serving at Riverlands Dental for over 20 years. Our Dental team is offered continuous education and techniques which are necessary to allow us to perform as a team in delivering the best quality care expected of us by our patients.
Remarkable Value for Future
We see our Future with people we work with and for in our business. The real smiles are in your smiles and keeping you Happy.
Our accolades, words of gratitude from our patients or just lovely fresh lemons, organic eggs, some handmade gifts with love are such clever ways of making us feel blessed and proud of what we do every day as a Team.